Support & Contact

WARNING

Dear user,

Please note that your failure to READ, UNDERSTAND and COMPLY with the instructions in the operation manual will eventually lead to voiding of the warranty cover provided with your product(s).

Thanking you,

Nine Power Audio


The products manufactured by Nine Power Audio are warranted to be free from any defects caused by components or factory workmanship, operations in compliance with the instructions and within the limits of the absolute maximum ratings as declared in the operation manual of the product, for the specified period from the date of purchase.

Nine Power Audio reserves the right to uphold/deny warranty claims without stating causes for the same.

This warranty shall be null and void if the product is subjected to conditions of operation/storage beyond the limits of its absolute maximum ratings including:

  • repair work or alteration by a person/company other than those with express written permission obtained from NINE;
  • mechanical damage including shipping accidents;
  • war, civil insurrection,
  • misuse, abuse, operation with incorrect AC voltage;
  • incorrect connections or accessories;
  • operation with faulty associated equipment;
  • exposure to inclement weather conditions.
  • exposure to and/or operation in corrosive environments including glycol based smoke or fog generating machines as glycol based smoke fluids are highly corrosive and can potentially cause irreparable damage

Damage due to normal wear and tear is not covered by the warranty. Units on which the serial number has been removed or defaced will not be eligible for warranty service.

Nine Power Audio shall not be responsible for any incidental or consequential damages.

Nine Power Audio' responsibility is limited to the product itself and takes no responsibility for any loss due to cancellation of any events, or rent of replacement equipment or costs due to a third party's or customer's loss of profit, or any other indirect cost or losses however incurred.

If the product fails to perform as specified during the warranty period, Nine Power Audio will undertake repair, or at its option, replace the product at no charge to its owner, provided the unit is returned undamaged, shipping prepaid, to an authorized service facility or to the factory with the return authorization code clearly marked. Please contact us or your dealer for return authorization information. Products shipped without authorization by NINE shall not be accepted for warranty service.

Nine Power Audio reserves the right to make changes or improvements in design or manufacturing without assuming any obligation to change or improve products previously manufactured.

This warranty is exclusive, and no other warranty is expressed or implied. This warranty does not affect the customer's statutory rights.

Please retain original purchase receipt and the product manual for warranty claims. Please mention the product serial number in all communications.

CONTACT VIA EMAIL

support@ninepoweraudio.com

Customer Section






Warranty Related Information






Customer Section






Warranty Related Information